How can we help?

Subscriptions are managed by Apple and Google, not by Unfed. You can cancel at any time:

• iOS: Settings → tap your name → Subscriptions → Unfed → Cancel.
• Android: Open Google Play → menu → Subscriptions → Unfed → Cancel.

Your premium access stays active until the end of the current billing period.

Yes. Unfed is local-first — the timer, history, streaks, and content all work offline. The only features that need internet are the initial subscription purchase and optional cloud backup.

By default, your data lives only on your device. You can opt into automatic backup from Profile → Backup:

• iOS: a JSON file is saved to your device's Documents folder, included in iCloud Device Backup if you have it enabled. You can also save a copy to iCloud Drive via the export button.
• Android: auto-syncs to your private Google Drive (app-data folder, hidden from view).

If you reinstall the app, the welcome screen offers a "Restore your data" option that finds the backup automatically.

Three things to check:

• Permissions: device Settings → Unfed → Notifications → make sure they're enabled.
• In-app preferences: Profile → Notifications → check that the toggles you expect are on.
• Do Not Disturb / Focus mode: these silently suppress notifications. Check your device's focus settings.

If notifications still don't arrive, email us with your device model and OS version.

Profile → scroll to the bottom → "Reset everything". This wipes every fast, weight log, water entry, streak, and your local backup file. The action is irreversible — we recommend exporting a backup first if you might want it later.

For data we may have processed via subscription providers, email unfed.app@gmail.com. We'll respond and complete deletion within 30 days.

Fasting is generally well-tolerated by healthy adults, but it isn't appropriate for everyone. Always consult a qualified healthcare professional before starting — especially if you are pregnant, breastfeeding, diabetic, taking medication, have a history of eating disorders, or are under 18.

Unfed is not a medical device and does not provide medical advice. See our Terms of Use for the full disclaimer.

Profile → Protocol → tap to choose a different preset (12:12, 14:10, 16:8, 18:6, 20:4, OMAD, 36:12) or build a custom one. Premium subscribers can create unlimited custom protocols.

You can change protocols even mid-fast, though we recommend waiting until your current fast ends for cleaner streak tracking.

Refunds are processed by Apple App Store and Google Play, not by Unfed directly:

• iOS: use Apple's Report a Problem page within 90 days of the charge.
• Android: follow the Google Play refund process within 48 hours of purchase, or contact Google Support after that.

EU and UK users may have additional withdrawal rights — handled through the same Apple/Google flows.

Tap Restore Purchases on the welcome screen or the paywall. Both Apple and Google tie subscriptions to your account, so as long as you sign in with the same Apple ID or Google account that bought the subscription, it'll come back instantly.

Email unfed.app@gmail.com with:

• Your device model and OS version
• What you were doing when it happened
• A screenshot or screen recording if possible

We typically reply within 48 hours and triage urgent issues same-day.